Career Opportunities with Aqua Finance

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Careers At Aqua Finance
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Company Overview

For more than 30 years, Aqua Finance has been a leading provider of indirect financing programs to a variety of industries including Water Treatment, Home Improvement, HVAC, Marine, RV, Powersports and more.

At Aqua finance we offer financing programs to dealers and contractors so they can offer financing options to their customers - the business of indirect lending.  


Our MISSION is to help our dealers close more sales and boost their bottom lines! To accomplish this, we offer installment loans, revolving lines of credit, interest-free and deferred payment promotions, convenient online applications and loan documents, daily funding and outstanding training, service and support to help our dealers succeed!

Headquartered in the heart of Wisconsin's Northwoods, dealers tell us they appreciate our Midwest values, small-town approach to lending, and big-time capabilities.  They like the individual attention we give them and the many ways in which we invest in their success; that we not only provide the financial programs their customers need, but also the knowledge, expertise, training, and service our dealers need to stand out in a competitive market.

Although we're proud to be one of the nation's leading providers of consumer financing in a wide variety of markets - and that we approve more customers than most other lenders  -we're especially proud to be known for the relationships and trust that have set us apart since 1986.

Aqua Finance, Inc. (AFI) was founded by Robert (Bob) Chadwell. Bob has a background both in banking and water treatment, having been a water treatment dealer himself. He used his experience in both fields to create programs that he knew would help dealers close more sales. Bob grew the company from a handful of in-house accounts from his own dealership to becoming one of the leading providers of financing to dealers nationwide. Bob is actively involved in the business today, serving as President and CEO.


Customer Service Rep (Full-Time)

Department: Account Servicing
Location: Wausau, WI
Customer Service Representatives deliver world class support to our customers by handling inbound customer calls.

Do you enjoy interacting with customers and thrive in a results oriented environment?

If this sounds like you, we'd love to talk!

Requirements & Responsibilities:
  • Customer Service experience is desired but not required
  • Ability to type 25 wpm with minimal error
  • Ability to perform basic skip-tracing tasks which include multiple web-base systems
  • Desire to change quickly with the needs of a growing company
  • Superb attention to detail and organizational skills
  • Self-starter with ability to identify needs and areas of impact, as well as potential solutions
  • Team player who works well under pressure, and is flexible in the face of changing priorities and needs
  • Strong prioritization skills and a track record of consistently going above and beyond with outside-the-box thinking
  • Intermediate Computer skills with working knowledge of Windows applications
  • Incredibly bright individual who works well under pressure and has a passion to learn and contribute
  • Must have the ability to be flexible in response to changing priorities and needs
  • Great communication skills and the ability to work effectively with a spectrum of personalities, as well as excellent listening skills
  • Ability to access PPI (Protected Personal Information)
Employment Term:  Regular
Employment Type:  Full Time
Hours per Week:  40+
Work Hours (i.e. shift):  Consistent Schedule; 3 days a week are between 7AM to 5:00 PM with 2 late days (Noon to 8:30 PM) with 1 Saturday per month 

Starting Salary Range:  $11.28 to $20.19 - Based on Experience plus opportunity for monthly bonus
$1.50 Premium for bi-lingual (Spanish/English)
 
Full Benefits Package including: Medical, Dental, Vision, Group Life Insurance Plan, 401K with Company match, Short-Term Disability, Long-Term Disability, Paid-Time-Off and much more!   Part-time employees are eligible for 401k!  
 
Casual for Cause - At Aqua Finance, casual day can be every day. We have used the perk to dress casual to help raise money for a variety of charities. https://www.aquafinance.com/who-we-are/news-events/casual-for-a-cause-q1-2016/
 
Monthly Bonus Opportunity 
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